Unstable network performance is one of the top complaints from corporate users. Helpdesk queues grow when services are unavailable, access to directories or information fails or web browsing is too slow.
Does this sounds familiar?
IT networks are living systems that bring together and share the services required to maintain productivity within a company. If there is a bottleneck on a common point, all users feel the effects, such as poor quality of services, slowness and unavailable connections.
An acceptable level of quality will enable all users to carry out their activities while maintaining productivity and achieving the established goals.
It’s also important to consider that the performance of your network resources is not just a technical issue. It may reflect on your customers’ perceptions of your ability to respond to requests.
Of course, problems can occur for several reasons:
- Managing privileges without assertiveness;
- Bandwidth without adequate control;
- Wrong or concurrent settings;
- Use of unmanaged applications or equipments;
- Users’ activities not fully monitoring;
- Failures to identify quality or link with errors to remote locations;
- Proper cyber threat monitoring and correction.
Of course this type of challenge can be solved quickly if your company has intelligent controls, capable of managing policies automatically.
In brief, network performance can be optimized by combining two factors:
- More visibility that the administrator has of all the activities and locations of the environment;
- Ability to automate policies for managing devices, users, services and network locations.
Tracking the activities of your network closely is key to its proper functioning. If your controls are able to provide information on traffic, applications, new devices etc. you will have resources to investigate where the problems are that should be resolved.
Choose rather network management technologies whose performance policies are applied to any activity automatically, as this reduces the time of configuration and monitoring.
Inconsistent settings can lead to several issues. That’s why it is crucial to properly configure your features such as quality of service, traffic policies, bandwidth, links and security.
Finally, it is also important to always be aware of the configurations of each user’s devices. Unmanaged devices can create problems when applications are used without the knowledge of IT.
Segmenting is also a good solution to increase network performance. Some applications require more traffic or processing resources, some need less.
With network segmentation, you gather groups of users and define specific strategy to prioritize traffic, set bandwidth and make applications available.
It is worth to assess the needs of each team to understand which critical resources there are, taking into consideration which applications are used, the number of users, devices etc. By doing so, you increase performance, keep teams productive and reduce idleness.