BLOCKBIT SUPPORT
Blockbit Support
Our support team stands out for its dedication, proactivity and expertise.
We are committed to delivering top-tier support, with a focus on excellence and the security of our solutions. Count on us to overcome challenges and maintain the integrity of your infrastructure in an efficient and reliable way.
Net Promoter Score (NPS) of 97%.
In 2024, Blockbit’s technical support achieved an impressive customer satisfaction rate, with a Net Promoter Score (NPS) of 97%. This result highlights the excellence and efficiency of our support team and reinforces our commitment to delivering fast, effective solutions that ensure the security and high performance of our clients’ systems.
Get in touch with our support team
Our technical support team is available via landline at (11) 2165-8888, WhatsApp at (11) 94642-1589, or by e-mail at suporte@blockbit.com.
Help Desk
On the Support Portal, Blockbit partners and clients can access and contact our support team. We have a specialized technical team available 24/7, all year round, ready to assist whenever you need it.
Blockbit Chat AI
Our virtual assistant exceeds expectations with instant responses, day or night, powered by artificial intelligence and extensive technical knowledge. Say goodbye to uncertainty with accurate and flexible support.
Blockbit Forum
Join our community!
We believe in the power of collaboration to overcome challenges and share solutions.
Blockbit Monitoring
Blockbit Monitoring provides real-time insights and alerts, enabling fast preventive action to optimize and ensure the security of your IT infrastructure.
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contato@blockbit.com
+55 11 2165-8888
Rua Alexandre Dumas, 1711
Edifício Birmann 11, Térreo
Chác. Sto Antônio / São Paulo
SP - 04717-911
